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There are various tutorials in our video list for the repairs and daily maintenance of your Varun e-bike. There are a few suggestions that might be helpful. Please find out the video list on our YouTube channel then you can find the tutorial you might need. Or you can just contact us and describe your issue correctly, we’ll send you the corresponding link that would help you solve the problem once we received your message.

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Please don’t worry even if you have trouble with repairs or maintenance. We always try our best to help each of our customers in order to make them feel satisfied. Sometimes we might not be able to respond you immediately due to the time difference, but we’ll get back to you within 12 hours. By the way, we don’t work on Sunday. So you need to wait until Monday if you contact us on Sunday. Our essential target is bringing you the most memorable and satisfied shopping experience.

We are also glad to invite any of our customers to become one of our agents or distributors. If you are interested, please contact us immediately. We can discuss about more details of cooperation privately. Moreover, you can have a look at our FAQs if you have any common questions. If you can’t find an appropriate solution there, we are willing to help you individually via email. Please describe your issue completely and we’ll try our best to help you solve it.

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✅ Verified Purchase

My relatives and friends, who are electric bike enthusiasts, consider this model not just a fantastic bike but also an excellent purchase. The delivery exceeded expectations, arriving quicker than anticipated. The assembly process was a breeze, with all necessary tools provided. One of the standout features is its comfort, largely due to the easily adjustable saddle. Additionally, the fat tires contribute to a smooth ride, effortlessly handling the bumpy streets in my area. On my initial outing, I covered 11 km across various terrains, including pavement, sidewalk, and grass, experimenting with all the gears.

The bike's 48V battery supports a commendable speed of up to 25km/h and showcases an impressive range. I put this to the test by riding 5 km on power levels 0 (no assist) and 1 (low assist) and concluded the journey with the battery still fully charged. The following day, I traveled 6 km using levels 2 and 3, and the battery indicator still read full. This bike's build is robust, tipping the scales at 34kg, with the battery accounting for a significant portion of the weight. I highly recommend this bike for taller individuals; standing at 5'9", I find it a perfect fit.

I received my bike about a month ago and found the setup process to be straightforward, getting it ready for a ride in under an hour. Yesterday marked my first journey on it, and it performed exceptionally well.

After comparing several e-bikes, this one satisfied all the criteria I sought in an electric bicycle. I embarked on my maiden voyage in chilly weather with some snow underfoot. The experience was delightful, and the pedal assist function proved efficient across its five settings. The Pedal Assist System (PAS) offers the flexibility of riding without pedaling or engaging in physical exercise while pedaling. Moreover, the LCD display was conveniently legible during the ride.

In terms of design and aesthetics, the bike stands out. Unlike many other models that feature externally mounted batteries and visible wiring, Ballistic has seamlessly integrated these components within the frame, resulting in a sleek and attractive design, particularly in black.

I decided to wait a bit before writing this review to truly assess the durability of this bike. It arrived promptly and assembly was straightforward. The assembly required only a few steps: mounting the seat, attaching the front tire, setting up the headlight, and fixing the handlebars. Impressively, all the necessary tools were included in the package. The bike is well-constructed, user-friendly, and impressively fast, thanks to its electric capabilities. The inclusion of disc brakes is a significant advantage, especially given the bike's speed. It also boasts excellent tire traction, proven by my successful ride through a snowstorm without any issues. This bike offers great value for its price, earning admiration for its uphill performance and stylish appearance. An added benefit is the option for a 2-year warranty, enhancing its appeal.

I acquired this e-bike on October 11, 2023, and it arrived by October 15, giving a clear expectation of the delivery timeframe. As a newcomer to the e-bike scene, I don't have much to compare it with, but after several rides taken by both myself and my husband, we are thoroughly impressed and in love with this bike. I managed the assembly on my own, which was straightforward, thanks in part to a very helpful instructional video. I've also customized it by adding a rack, a water bottle holder, a new seat, and a pouch. Riding through water and mud was a blast, despite getting quite dirty. The pedal assist feature has been fantastic for longer rides, and impressively, I've even managed to shed some weight while using it frequently. The battery recharges in about 3 hours, though it could extend to 4 or 5 hours if it's completely drained. From my experience, it's around 4 to 5 hours for a full charge. I'm definitely planning to purchase another one for my husband. Priced at around 1,299 euros at the time (though the price might have increased since then), I believe this bike is an excellent choice for first-time e-bike buyers. Overall, it's been a fantastic buy, and I hope this review helps someone. 🙏

The bike's quality and value for the price point are quite impressive. It's on the heavier side, which is typical for e-bikes. The packaging was exceptionally thorough, secured with numerous heavy-duty zip-ties, so be prepared with a razor knife, strong scissors, or wire cutters for unboxing.

Putting the bike together was pretty straightforward, thanks to clear instructional videos. Taking my time to ensure everything was done correctly, I completed assembly in less than 90 minutes. Even those new to bike assembly should find the process manageable, especially since all the required tools are provided.

The initial ride brought a bit of a surprise. I had the controller set to Level 1 for minimal assist and started pedaling, only to find the bike accelerating quickly. It turned out I was inadvertently twisting the right handgrip, which functions as a throttle, similar to a motorcycle. After adjusting to this feature, the ride went smoothly. You can select from assist Levels 1 to 5 for pedaling assistance or use the grip to cruise without pedaling. Level 1 offers a gentle boost, whereas Level 5 means the bike is practically doing all the work for you.

Another slight surprise was discovering that the bike simply coasts when you release the throttle, unlike a gas motorcycle that slows down. This, however, is something I anticipate getting used to very quickly.

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